Disclaimer

Important information about our services and limitations

Important: Please read this disclaimer carefully before using our services

Understanding Our Service Limitations

This disclaimer outlines important information about the limitations of our services and your responsibilities as a customer.

1. Service Limitations

  • Not All Repairs Are Possible: Some devices may be beyond repair due to extensive damage, obsolete parts, or manufacturer restrictions
  • Diagnostic Accuracy: While we strive for accuracy, some issues may require additional diagnosis during the repair process
  • Part Availability: Repair timelines depend on part availability, which can vary
  • Water Damage: Success rates for water-damaged devices vary based on exposure time and liquid type

2. Data Responsibility

IMPORTANT: Always back up your data before any repair service

  • We are not responsible for data loss during repairs
  • Some repairs may require data wiping or resetting
  • Back up your photos, contacts, and important files before service
  • Data recovery services are separate and not guaranteed

3. Warranty Limitations

  • Our 90-day warranty covers workmanship and parts we install
  • Warranty does not cover new damage or issues unrelated to our repair
  • Warranty may be void if device is serviced elsewhere after our repair
  • Manufacturer warranties may be voided by third-party repairs

4. Price and Time Estimates

  • Quotes are estimates based on initial diagnosis
  • Final cost may change if additional issues are found
  • Repair times are estimates and may vary
  • We will contact you for approval before any additional charges

5. Used and Refurbished Parts

  • We may use quality used or refurbished parts when new parts are unavailable
  • All parts meet our quality standards
  • We will inform you if used parts are necessary
  • Used parts carry the same warranty as new parts

6. Device Value

Repair costs are based on service required, not device value. In some cases, repair costs may exceed device replacement value. We will advise you if this occurs.

7. Third-Party Services

  • We are not responsible for third-party software or services
  • Some repairs may affect third-party software functionality
  • We recommend checking with software providers about repair impacts

8. Abandoned Devices

Devices left unclaimed for more than 90 days after repair completion may be considered abandoned. We will make reasonable attempts to contact you before taking any action.

9. Liability Limitations

  • Our liability is limited to the cost of repair services
  • We are not liable for consequential or incidental damages
  • We are not responsible for pre-existing conditions
  • Liability is limited to the terms outlined in our service agreement

10. Website Information

  • Product images are for illustration purposes only
  • Prices and availability are subject to change
  • Technical specifications may be updated by manufacturers
  • We strive for accuracy but cannot guarantee error-free content

Key Points to Remember

Always back up your data before repair
Get written estimates before authorizing repairs
Keep your contact information updated with us
Keep your repair receipt for warranty claims
Ask questions if you're unsure about anything
Pick up your device promptly after repair completion

Agreement

By using our services, you acknowledge that you have read, understood, and agree to this disclaimer. If you do not agree with any part of this disclaimer, please do not use our services.

This disclaimer is subject to change without notice. Continued use of our services constitutes acceptance of any changes.

Questions?

If you have any questions about this disclaimer or our services:

  • Email: info@expertpedia.in